Frequently Asked Questions

FAQ
Why should I use Exhibition Freighting & not my own Commercial Agent?

Commercial Agents are not registered Importers & will not be able to complete Customs procedures in ZA.

  • By AIR / COURIER – Your goods should be packed & ready to leave your premises about 30days /1 month before the show.
  • By SEA – your goods need to be packed & ready to leave your premises about 98 days /14 weeks /3.25 months.

Allow 1 week to pack & make an inventory / 1 week for export procedures / 4 days transit to South Africa / 14 days for ZA customs procedures.

No, whilst you may think that courier will be quicker, we still need 14 days to deal with the Courier company formalities.

For general goods, a Commercial Invoice & packing list is required. We can assist you in preparing these documents.
ZA Customs want to see a reasonable value, as they can check the price on the internet. If ZA Customs find the value is too low, then they can fine you a min of R5000 per shipment.
  • Yes, duties are applied to all goods that enter into ZA permanently, whether they are for commercial use or for exhibitions.
  • There is no duty applied to temporary goods, however there is a 3% bond fee applied on the value of the goods.
Yes, there is. Please avoid sending electrical goods, food & beverages, alcohol, medicines, plants.
Electrical goods for exhibitions are allowed under Temporary Importation, where we set up a Bond with customs & will be examined by customs.
These items all require a Commercial Invoice, Packing List, Phytosanitary Certificate, Health Certificate & we need to apply for an Import Permit.
  1. Customs procedures get completed.
  2. The goods get collected from the Airline & delivered to EF warehouse.
  3. The goods get stored until the delivery date to the venue to our storage container.
  4. The goods get delivered to your booth when you arrive.

Yes, once you book with us, we will share our tracking link with you, which will allow you to monitor the progress of your shipment.

Yes, we do have storage at the venue. This is mostly for the cagro before the show & for the empty cases during the show.
Yes. We do. Please pre-book this space with us.
Transit to ZA – during the show & the return to your premises. We are not FISA insured, therefore we cannot sell insurance.
  • If your goods have been sent to us under Temporary Importation, then we do need to re-export the goods back to origin. These costs would have been.
  • If your goods have been sent to us as a Permanent import, we can send the goods back to origin again. We will prepare the Export documents, using our Exporters licence. The costs will be available upon request.
Please reach out to our customer support team via email or phone in order that they can put together a quote.

For any questions / issues related to shipping & logistics for the Exhibition, you can contact by email at – ef-gsm@ef-gsm.co.za and one of our Team will connect with you. If it is urgent, please call us on +27 21 552 7248.

Scroll to Top