Introduction
Exhibition Freighting (Pty) Ltd trading as EF-GSM (“EF-GSM”, “we”, “us”, or “our”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us.
This Policy is designed to comply with:
- The Protection of Personal Information Act (POPIA) – South Africa
- The General Data Protection Regulation (GDPR) – European Union
By using this website, you consent to the practices described in this Policy.
Personal Information We Collect
When you submit an enquiry via our website, we collect:
- Full name
- Phone number
- Email address
We do not collect sensitive personal information through our website forms.
How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Communicate regarding requested services
- Provide quotations and service information
- Maintain business records
- Comply with legal and regulatory obligations
We do not sell your personal information.
Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal information based on:
- Legitimate business interest (responding to enquiries and providing services)
- Contractual necessity (where services are engaged)
- Legal obligations
Cookies and Website Technologies
Our website uses cookies and third-party scripts to ensure functionality, improve performance, and support search engine visibility.
These may include:
- Essential website cookies
- Performance or analytics cookies
- SEO verification technologies (including Google HTML verification tags)
We use the Complianz plugin to manage cookie consent and generate a cookie policy based on detected services.
You may manage your cookie preferences through the cookie banner displayed on the
website.
Third-Party Services
We may use third-party service providers for:
- Website hosting
- Analytics services
- Technical website functionality
- Email communication
These providers may process personal information strictly for the purpose of providing their services to EF-GSM.
Where personal information is transferred outside South Africa or the European Union, appropriate safeguards are applied in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.
While we take reasonable precautions, no online system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Provide services
- Comply with legal and accounting obligations
Information that is no longer required is securely deleted or anonymised.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Withdraw consent (where applicable)
To exercise these rights, please contact us using the details below.
Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this website.
Contact Details
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Exhibition Freighting (Pty) Ltd
Email: ef-gsm@ef-gsm.co.za